25 October 2024
BUSINESS process outsourcing (BPO) industry workers will soon be required to learn technology as the new requisite for the job as more developments into artificial intelligence (AI) come on stream....
Read More- 16 October 2024
Knightfox Serves as Strategic AI Expert Behind itelligence® Contact Center Platform Launched by itel
Knightfox has spent the last year working closely with itel’s CTO and Digital Services team with it’s CEO taking the lead on expertly guiding the development of the itelligence® platform....
Read More - 14 July 2021
GERMAN native and CEO of Knightfox AppDesign Ltd, Egbert von Frankenberg, had an interesting childhood growing up in a communist society that found him making do and appreciative of the resources he had at his disposal. This belief has translated into his approach to business......
Read More - 11 June 2021
ST JAMES, Jamaica — Egbert Von Frankenberg, the Chief Executive Officer (CEO) of Knightfox App Design Limited, a Business Process Outsourcing (BPO) company is calling on internet providers in the region to form commercial partnerships with big technology companies such as Google and Amazon to......
Read More - 7 June 2021
In 2020, tens of thousands of Jamaican workers — in industries as diverse as BPO, media and the public sector — were thrust into a sudden, mass experiment in new ways of working. The need to quickly implement new methods to solve issues like productivity, security......
Read More - 1 October 2019
But why Jamaica? What has an island that has long been seen as just a BPO destination rather than having lots of potential to outsource IT got for such a bold plan? Once hailed as the new ‘Silicone Island’, hype around Jamaica as a potential IT outsourcing......
Read More - 11 December 2017
Key influencers from the global Business Process Outsourcing (BPO) sector, as well as regional government representativesand leaders in the Caribbean BPO sector converged in Montego Bay on Wednesday, December 6th to attend the first Outsource to the Caribbean Conference. Under the theme, “Leveraging the Nearshore......
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