Solutions

Cloud, AI and IoT for regulated and industrial enterprises.

We help mid-market enterprises move from fragile legacy infrastructure and stalled AI pilots into secure, production-grade cloud environments that deliver measurable business outcomes.

As an AWS Select Tier Partner with 8 service delivery specialisations, we bring 2+ years of real production AI implementation experience with regulated clients — including financial institutions and large-scale BPOs — giving us a credibility advantage in a market where most competitors are still at the experimentation stage.

 

AI Consulting Retainers

From strategy to implementation to optimisation — we take companies from AI pilot to production.

 

Boards are demanding AI adoption, but most internal teams don’t have the skills, data readiness, or governance frameworks to deploy safely. AI initiatives stall at the pilot stage and never reach secure, compliant production environments.

 

Knightfox embeds with your team as a long-term AI implementation partner. We design and deploy production-grade AI automation solutions — from contact centre quality assurance and document processing to logistics orchestration and customer insight generation. Our enterprise-grade AI automations deliver cost savings, faster response times, and elevated user experiences.

 

Leveraging AWS services including Bedrock, SageMaker, Lambda, Step Functions, and Rekognition, we build secure, compliant, and robust automation frameworks.

 

Outcomes:

  • AI projects move beyond PoC into secure, compliant production
  • Measurable efficiency gains across operations and customer experience
  • Ongoing model tuning and continuous improvement cycles
  • Established governance, security controls, and compliance frameworks

 

Proven at scale: We designed and implemented the AI quality assurance framework behind itel’s itelligence® platform — increasing QA coverage from pilot-level sampling to near-full coverage while reducing manual QA effort by 30–40% across live BPO operations processing thousands of calls per day.

Cloud DevOps / SRE Retainers

24/7 reliability, CI/CD automation, observability, and incident response.

 

Regional enterprises frequently face multi-hour downtime from hardware failure, power issues, or network instability. Internal IT teams are already overextended with day-to-day operations and lack bandwidth for modernisation. Mission-critical systems lack multi-AZ, offsite backup, or disaster recovery environments.

 

Knightfox provides managed DevOps and Site Reliability Engineering retainers that keep your cloud infrastructure secure, observable, and resilient — so your engineering team can focus on building, not firefighting.

 

Outcomes:

  • Fewer incidents and faster recovery times
  • Increased deployment velocity for engineering teams
  • Lower operational risk and stronger production stability
  • Infrastructure automation, monitoring, and security hardening

 

Proven at scale: We architect and manage the cloud infrastructure for the Jamaica Stock Exchange — delivering regulatory-grade environments with RTO < 1 hour and RPO < 10 minutes for mission-critical national trading infrastructure.

Cloud Architecture & Migration

Secure, compliant, highly available cloud landing zones and disaster recovery.

 

60–80% of enterprise workloads in the Caribbean are still running on-premise, often in aging server rooms with no redundancy. Following recent major hurricanes that caused extended power, telecoms, and data-centre outages, boards and regulators are now pushing for cloud-based disaster recovery, higher resilience standards, and reduced dependence on physical infrastructure.

 

Knightfox is a Certified AWS Cloud Architect with specialisation in designing cloud migration strategies for regulated industries. Our rigorous approach guides and protects you throughout the process — from assessment and planning through execution and optimisation — so you can migrate with confidence.

 

What we deliver:

  • Cloud readiness assessment and migration planning
  • Secure landing zone design (multi-AZ, DR, compliance controls)
  • Application migration and modernisation
  • Ongoing cloud cost optimisation

 

Outcomes:

  • Meets RPO/RTO expectations required by regulators
  • Reduces downtime risk from legacy/on-prem infrastructure
  • Improves security posture and audit readiness
  • Measurable cost reduction (53% achieved for Jamaica Stock Exchange)

IoT Energy Monitoring for Manufacturing & Cold Storage

Real-time visibility and optimisation for plants, warehouses, and cold rooms.

 

Manufacturing and cold storage facilities face high energy costs with limited operational insight. Without real-time monitoring, identifying inefficiencies and optimisation opportunities is nearly impossible — leading to waste, spoilage, and equipment failures that go undetected until it’s too late.

 

Knightfox deploys IoT energy monitoring solutions across production environments, building real-time dashboards and alerts on AWS that give operations teams immediate visibility into energy usage, equipment performance, and anomalies.

 

Outcomes:

  • Lower energy costs for refrigeration and manufacturing
  • Reduced spoilage and improved operational visibility
  • Faster detection of anomalies or equipment failure
  • Actionable insights for operational optimisation

 

Proven at scale: Deployed with Rainforest Seafoods across cold storage and production environments — delivering measurable energy cost reduction of 10–15% within 5 months. The client doubled their monthly investment after seeing results, and is now expanding into full cloud management services.