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Apr

itel showcases its latest AI innovation, ‘itelligence’

Yoni Epstein (centre), itel's founding chairman along with AI strategy advisor, Egbert von Frankenberg, CEO of Knightfox , (left) presents itelligence to Jamaica's Prime Minister Andrew Holness. itel, Jamaica’s largest homegrown customer experience (CX) partner, last week showcased its latest artificial intelligence (AI) innovation at the...

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Mar

Experts issue caution on Artificial Intelligence risks for upcoming election campaign

Ahead of the upcoming parliamentary general election, due by September, a call is being made for the Electoral Commission of Jamaica to establish guidelines and provide oversight for the use of artificial intelligence in political campaigns....

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Oct

itel unveils AI-powered BPO platform

BUSINESS process outsourcing (BPO) industry workers will soon be required to learn technology as the new requisite for the job as more developments into artificial intelligence (AI) come on stream....

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Oct

Knightfox Serves as Strategic AI Expert Behind itelligence® Contact Center Platform Launched by itel

Knightfox has spent the last year working closely with itel’s CTO and Digital Services team with it’s CEO taking the lead on expertly guiding the development of the itelligence® platform....

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Aug

GSS Apprenticeship Week 2023

Onwards & Upwards: Growth Through Upskilling View Magazine ...

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Jul

Egbert von Frankenberg — Turning challenges into solutions

GERMAN native and CEO of Knightfox AppDesign Ltd, Egbert von Frankenberg, had an interesting childhood growing up in a communist society that found him making do and appreciative of the resources he had at his disposal. This belief has translated into his approach to business and...

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Jun

BPO chief calls for greater local alliance with int’l tech companies

ST JAMES, Jamaica — Egbert Von Frankenberg, the Chief Executive Officer (CEO) of Knightfox App Design Limited, a Business Process Outsourcing (BPO) company is calling on internet providers in the region to form commercial partnerships with big technology companies such as Google and Amazon to...

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Jun

Jamaica Puts Focus on Upskilling as Digital Sourcing Opportunities Grow

In 2020, tens of thousands of Jamaican workers — in industries as diverse as BPO, media and the public sector — were thrust into a sudden, mass experiment in new ways of working. The need to quickly implement new methods to solve issues like productivity, security...

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Oct

$10 Million Initiative to Train 6,000 Software Engineers Every Year in Jamaica a ‘Long-Time Coming’

But why Jamaica? What has an island that has long been seen as just a BPO destination rather than having lots of potential to outsource IT got for such a bold plan? Once hailed as the new ‘Silicone Island’, hype around Jamaica as a potential IT outsourcing hotspot...

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Feb

The Immigrant Advantage with Egbert von Frankenberg

Listen to the podcast here. ...

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News

itel showcases its latest AI innovation, ‘itelligence’

Experts issue caution on Artificial Intelligence risks for upcoming election campaign

itel unveils AI-powered BPO platform

Knightfox Serves as Strategic AI Expert Behind itelligence® Contact Center Platform Launched by itel

GSS Apprenticeship Week 2023

Egbert von Frankenberg — Turning challenges into solutions

BPO chief calls for greater local alliance with int’l tech companies

Jamaica Puts Focus on Upskilling as Digital Sourcing Opportunities Grow

$10 Million Initiative to Train 6,000 Software Engineers Every Year in Jamaica a ‘Long-Time Coming’

The Immigrant Advantage with Egbert von Frankenberg

Knightfox App Design Ltd.

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